Privacy Policy

MsgCraft Desk is an independent digital service providing software development, website building, business chat setup, and AI customer service support. This policy explains how information is handled when you visit msgcraftdesk.com or contact the service.

Information you provide

You may provide your name, email address, business details, project requirements, screenshots, error messages, or other information needed to discuss a project. Please do not send passwords, access tokens, payment card details, or private customer conversations through ordinary email.

How information is used

Information is used to respond to enquiries, scope and deliver technical work, provide support, keep project records, and improve the service. Information is not sold.

Service providers

Projects may involve hosting providers, domain registrars, developer tools, analytics services, communication platforms, and AI tools selected for the work. Those providers process information under their own terms and privacy policies.

Retention and security

Project notes and correspondence are retained only as long as reasonably needed to complete the work, provide support, keep business records, or comply with legal obligations. Reasonable safeguards are used, but no online transmission can be guaranteed completely secure.

Your choices

You may ask for access to, correction of, or deletion of personal information held about your enquiry or project, subject to applicable law. Contact your-email@example.com.

Contact

Email: hello@msgcraftdesk.com
Phone: +1 (929) 488-5486

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Changes

This policy may be updated when the service or applicable requirements change. The latest revision date appears above.